Cybership features
Operating areas
Workflows by function
43 feature pages
01
Inventory & catalog
The product, location, receiving, and stock-control workflows that keep on-hand trustworthy.
10 workflows
Inventory Management
Inventory
Review physical Product Stock and warehouse availability, verify variances with blind Cycle Counts and matching recounts, plan Restock and Break work, and trace the resulting adjustments.
Purchase Orders
Procurement
Keep vendor, destination, expected quantities, scan-led receiving, accepted stock, and rejection evidence on one inbound record.
Cycle Count
Inventory
Turn warehouse scope, cadence, and Product selection into assigned count work, then connect a protected discrepancy to its matching recount and inventory result.
Replenishment
Inventory
Compare effective Product levels and open fulfillment demand with current pickable stock, inspect the source and destination, then carry one exact source into putaway.
Product Master Data
Catalog
Keep the Product editor’s identity, owner, type, vendor, dimensions, weight, cost, and supported customs fields together, then navigate the inventory and related operating records attached to that saved Product.
Inventory Traceability
Inventory
Start in Product Adjustment History to see which warehouse values changed, use Inventory History to reconcile location-level movement, and finish in Product Inventory for lot and expiration.
Shelf Builder
Inventory
Stop naming slots one at a time: apply shelf-wide settings or bin exceptions, inspect every generated name and state, then create top-level STATIC locations with recoverable barcodes and labels.
Putaway Lists
Inventory
Scan a location or Product into a Draft, choose source quantities, compare Suggested, Same SKU, and Empty destinations, then keep Put Away and Remaining visible through manual completion.
Product Listings
Catalog
Search and filter channel variants, keep their nullable Product relationship visible, select the existing Product for an exception, and schedule eligible order recalculation and enabled inventory synchronization after the link is saved.
The Hospital
Inventory
Scan a same-warehouse Hospital Location, review the Totes and tote-detail hierarchy, then resume remaining order work or create a draft Putaway List from positive Product Stock.
02
Fulfillment & operations
Pick, pack, assembly, returns, and floor work designed around the people running each shift.
8 workflows
Pick & Pack
Fulfillment
Select executable warehouse work, preserve physical stock identity through totes and packages, and enforce label and completion gates.
Work Orders
Assembly
Carry client requests, exact recipe stock, partial production, custom work, labor, and linked charges on one warehouse record.
Warehouse Configuration
Operations
Give assigned packages and Rate Quote a reusable warehouse origin, then resolve supported operating settings through the warehouse, team, and Cybership default layers.
Totes
Fulfillment
Manage the tote library, print selected labels, inspect Product and order ownership, reconcile the same container into packages, and return it empty.
Labor Management
Operations
Plan coverage by scheduled shift, see clocked-in workers and active jobs, retain manual, kiosk, or supported automatic activity, review hourly productivity, and create amount-pending Labor charges from eligible linked purchase-order or work-order entries.
Returns
Returns
Open only the quantity still eligible, purchase the customer-to-warehouse label, inspect expected and unexpected units, and preserve where each disposition moves inventory.
Packing Stations
Fulfillment
Configure the bench once, then keep every scanned unit, package measurement, label, print result, and exception on the fulfillment record.
Picking Sessions
Fulfillment
Give every order a tote position, keep the next source and destination visible, and review the completed run.
03
Shipping
Carrier selection, labels, routing, and shipment controls from quote through handoff.
8 workflows
Rate Shop
Shipping
Define which exact services may compete, remove rates that miss the delivery requirement, and bound one preferred-service premium in team currency or percent.
Carrier Integrations
Shipping
Keep each provider’s supported setup path, named team connection, active state, and available services easy to explain.
Quote Shipment
Shipping
Use a stored warehouse or custom address, enter the parcel facts once, and compare successful rates beside provider errors.
Shipping Labels
Shipping
Give operations and support one place to trace the purchased service, package, warehouse scan, carrier timeline, documents, and refund state.
Gaylords
Shipping
Open a Gaylord for the selected warehouse and carrier, add labels manually or through either mobile scan path, review the attached labels, then close and export package-item detail.
Bulk Ship
Shipping
Replace repeated order-by-order shipping clicks with a suggested same-product batch: choose up to 500 eligible orders, pick combined SKU totals, define the per-order package pattern once, and generate the labels and merged document together.
Scan Forms
Shipping
Start with one warehouse, separate packages by provider and ownership boundaries, retain each child’s stored link and error state, and merge every non-empty stored form URL.
Shipment Mappings
Shipping
Capture unfamiliar shipping-method strings, review their shop scope, and carry one direct-service or rate-shop strategy into fulfillment work.
04
Orders & clients
Order orchestration and client-facing controls for multi-client fulfillment operations.
4 workflows
MerchantOS
Brand Workspace
Let client teams answer order and inventory questions, follow purchase orders, work orders, and returns, and use scoped roles without gaining warehouse execution controls.
Order Orchestration
Orders
Hold a live fulfillment exception, split or move exact quantities, merge only same-order sibling work, retry allocation per record, and hand the successful order into a single-order picking session.
Multi-Warehouse Routing
Orders
Qualify accessible warehouses on complete Product coverage, select one with fixed default, coordinate-pair, and Haversine terms, persist it on fulfillment work, and move exact remaining quantities when operations need an exception.
Client Management
3PL
Create the client foundation, find the account in the 3PL roster, keep channels and account-specific rules with the client, pause fulfillment when work must stop, and offboard with the impact in view.
05
Billing & analytics
Commercial rules, reporting, and operating insight tied directly to warehouse activity.
3 workflows
Reports & Analytics
Analytics
Carry one timeframe, warehouse, and client scope from generated metrics into chart and recent table detail, then export the stored table or repeat the same relative period on a schedule.
Rate Cards
Billing
Build team-owned commercial terms and visual charge rules, publish versioned pricing, resolve base and override contracts, review calculated invoices, and prepare PDF, CSV, or detailed-report handoffs.
Shipment Insights
Analytics
Open carrier averages into their service mix, compare delivery outcomes over time and by destination state, and move the exact problem label into shared investigation status.
06
Platform & connections
Integrations, access, automation, and platform controls that keep the operation connected.
10 workflows
Integrations
Integrations
Manage four integration record types in one grid, follow each provider’s connection flow, and make synced printers and scales available to warehouse work.
Automations
Automation
Build visible warehouse rules, validate every condition and action before publishing, and inspect each execution or retry without rewriting the original history.
Operations Jobs
Platform
Follow long-running data work by type, lifecycle state, attempted and failed counts, initiating user, row evidence, and the actions supported by each job record.
API Keys
Access
Replace shared human logins with per-system API keys whose role permissions, request limits, lifecycle state, and request identity remain bounded to one connection.
Import & Export
Platform
Choose the intended records, export a resource-shaped CSV, make explicit changes, and keep accepted and rejected import rows attached to the job that moved them.
Notifications
Platform
Choose how updates reach each member, separate information from action-required work, and claim, snooze, or resolve grouped follow-up without confusing read state with completion.
Shops & Sales Channels
Integrations
Choose the supported connection path, assign the shop to the intended brand, set its order-history boundary, and operate its sync actions from explicit channel state.
Audit Logs
Platform
Open exact order changes, physical inventory deltas, return events, webhook attempts, automation executions, and file-job results from the records operators already use.
Access Controls
Access
Separate team authority, reusable job permissions, and physical warehouse scope, then let warehouse-aware operations enforce their declared permission and requested location.
Webhooks
Integrations
Replace downstream polling with scoped subscriptions, inspectable attempts, selected-delivery retry, explicit endpoint recovery, and deployable secret rotation.
See it in your operation
Map Cybership to the way your operation runs
Explore the full workflow directory in a free sandbox, or bring the client requirements and exceptions your team handles today and map them with us in a demo.
No sales call is required to get sandbox access.