TheHospital
Route damaged, disputed, or blocked inventory into a dedicated recovery workflow so warehouse teams can resolve exceptions without corrupting normal stock movement.
T-4521
2 issues
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On-hand
15 units
Session
#287
2 issues flagged
Track issues with full context
When something goes wrong at a location, issues are logged with the tote, product, location, and picking session context. Every issue carries a type and reason so supervisors can identify patterns.
- Six issue types: Picking, Inventory, Equipment, Quality, Access, Other
- Structured reasons: Not Enough Stock, Damaged Product, Wrong Product, Location Issue, Expired Product, Other
- Automatic flagging of locations with open issues
Resolution Actions
View Details
Inspect issue context
Resume Picking
Create recovery picking session
Putaway Items
Return to inventory
Related session
#287
Avg resolve: 4 min
Resolve and release from one view
Issues move through Open, In Progress, Resolved, and Closed statuses. Each resolution action is tracked so teams can investigate root cause, resume picking, or route suspect inventory to hospital locations.
- View full issue context without digging through logs
- Move good inventory back to pickable, sellable locations
- Dispose or return inventory that cannot be recovered
Inventory protection
Why hospital locations matter
Picking issues
When a picker encounters a problem at a location (wrong product, insufficient stock, inaccessible bin), the issue is logged with the picking session and fulfillment order context.
Inventory discrepancies
Stock counts that do not match expected quantities are flagged with the location, product, and discrepancy detail. Teams can investigate without mixing suspect inventory back into pickable stock.
Quality and damage
Damaged products, expired inventory, or quality failures are isolated into hospital locations where sellable=false. This prevents damaged goods from being picked for customer orders.
Handle inventory exceptions without losing control
Route damaged, disputed, or suspect stock through a structured resolution workflow with issue tracking, hospital locations, and automatic sales channel protection.
Schedule a DemoExplore more of our features
Inventory Management
Sales channel syncing, cycle counts, purchase orders, receiving, and inventory visibility.
Cycle Count
Keep inventory accurate with regular counts, discrepancy review, and guided count flows.
Picking Sessions
Run scan-driven picking sessions with tote assignment, batch progress, and exception handling.