Fulfillment

Pick, pack, and ship — one scan-driven flow, four batch types

Operators claim a batch, scan a tote, pick the work, hand off to a pack station, capture weight, print the label. Same model for single-item, multi-item, single-order, and bulk batches — each tuned to its workload.

Active sessions

The same Picking Sessions table dispatchers run from `/teams/picking-sessions`

Session number, batch type, picker, status, total units, fulfillment orders, started_at — same columns Warehouse Ops uses to balance the floor. Unassigned bulk batches show up so a dispatcher can claim or split before they go stale.

  • Filter by status, picker, or batch type
  • Sort by oldest unassigned
  • Click into a session to start picking

Picking sessions

DAL-01
Active
Session
Type
Status
Orders
Picker
Started At
Created At
Updated At

PS-2014

Multi Item Batch
In progress

6

Lauren H.

PS-2013

Single Item Batch
Closed

12

Warehouse Ops

PS-2012

Single Order
Assigned

1

Lauren H.

PS-2011

Bulk Batch
Unassigned

24

Operator UX

Designed for the bench, not the back office

The operator never has to think about the data model. They scan, and the right work shows up — every time, on every station type.

Scan-driven from claim to label

Operators scan into the batch, the tote, the bin, the SKU, and the package — no mode switching, no extra clicks.

Real batch types — not one-size-fits-all

Single Item Batch, Multi Item Batch, Single Order, Bulk Batch. Each has a UX tuned to its workload, surfaced from the same picking-session model.

Tote handoff between pick and pack

The tote ID is the contract. Pickers drop totes at the packing shelf; packers scan a tote and the system pulls the right work onto the bench.

Scale lock + package presets

Live USB scale poll with a lock state. Package presets pre-fill dimensions so packers don't measure the box for the 600th time.

Auto rate-shop + label at the bench

Rate shop runs at label time using the same rule operators manage in `/teams/shipping/rate-shops`. Cheapest, fastest, or preferred service prints automatically.

Pack photos + chain of custody

Operators can capture pack photos to defend chargebacks; every action lands on the order timeline so support answers questions without ops.

Each pack station owns its printers and scale — see how stations are modeled and how labels route to the right thermal printer.

Walk us through your pick and pack flow

Show us your bench layout and the batch types you run — we'll show you the operator UX before you commit to anything.

Schedule a Demo