Shipment Insights

Measure how shipping is performing across carriers, service levels, and delivery outcomes instead of relying on anecdotes and exception tickets.

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On track

Shipment KPIs

1,234 delivered

Avg Transit

2.3d

On-Time

96.5%

Avg Cost

$7.82

Last 30 days

On track

Key shipping metrics at a glance

Average transit time, on-time delivery rate, and average cost per shipment are calculated from every label automatically. No manual data entry or spreadsheet exports required.

  • Metrics update as labels are created and deliveries confirmed
  • Filter by carrier, merchant, warehouse, or date range
  • Scheduled report delivery to your inbox every Monday morning
Best: OnTrac 94.6%

Carrier Performance

CarrierShipmentsTransitOn-TimeFailAvg Cost
FedEx

4,521

2.1d

97.2%

0.8%

$8.14

UPS

3,892

2.4d

95.8%

1.2%

$7.56

USPS

6,234

3.1d

92.4%

2.1%

$5.23

DHL

1,847

3.8d

91.1%

2.6%

$11.42

OnTrac

2,108

1.9d

94.6%

1.5%

$6.18

Compare carriers side by side

Put carrier performance on the same table with shipment volume, transit times, on-time percentage, failure rate, and average cost. When one carrier consistently underperforms, the data shows it.

  • Identify cost savings across carriers and service levels
  • Spot failure rate trends before complaints stack up
  • SLA compliance monitoring with configurable cutoff times

Core insights

Cost, performance, and compliance

Shipping cost analysis

Every label cost is captured at creation time with carrier, service level, and package dimensions. Shipping Cost Reports break down spend by carrier, service, merchant, and time period so teams can identify where costs are trending.

Carrier performance comparison

Put carrier performance side by side with delivery times, exception rates, and cost per shipment. When one carrier consistently underperforms, the data shows it before the complaints stack up.

SLA compliance monitoring

Shipment mappings define must-ship deadlines (same day, next day, two days) with configurable cutoff times per warehouse timezone. Insights show which shipments met their SLA and which missed the cutoff.

Give shipping teams better visibility after label creation

Track carrier costs, compare performance, monitor SLA compliance, and schedule recurring reports so shipping analytics are always fresh and actionable.

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Explore more of our features

Shipping Labels

Search, filter, export, and manage labels across merchants, carriers, shipment states, and connected print/weight workflows.

Reports & Analytics

Run reports on demand, schedule recurring runs, and drill into report details.

Rate Shop

Aggregate carrier options and automate the best shipping choice for each order.